When XJY PUMP's technical team arrived in Jakarta in early July, they were tasked with providing critical on-site support for the commissioning of our centrifugal pump system at a local manufacturing facility. Overcoming daily downpours, stifling humidity, and tight project timelines, the team ensured the smooth deployment of our custom solution—demonstrating how our technical expertise enhances the performance of XJY PUMP equipment in challenging environments.

Navigating Jakarta's Tough Tropical Conditions

Those familiar with Jakarta's industrial areas know the challenges: 35°C morning heat, sudden afternoon monsoons that turn workspaces muddy, and unstable ground conditions. The client's facility is located on reclaimed land, so the team first assisted with verifying foundation stability—critical to ensuring long-term pump performance.

"Last week, we had to adjust our schedule for two hours because a storm flooded the equipment area," said Li Wei, the on-site technical supervisor, during a break. "Humidity is tough on precision components too. We guided the client's team to store the mechanical seal in a climate-controlled box until commissioning, and our senior technician Li Xiao spent an extra hour helping calibrate it, since moisture kept affecting the readings."

The team adapted quickly: they advised on setting up temporary awnings over the equipment zone, recommended industrial dehumidifiers to maintain a dry workspace, and adjusted the commissioning timeline to handle sensitive tasks like shaft alignment during the cooler early mornings.

Customized Pump Solution & Technical Guidance

The project utilized our modified TDOS series centrifugal pump, tailored to the client's needs for handling wastewater with small debris and withstanding frequent temperature fluctuations. Our team provided detailed technical guidance on the pump's custom features, including:

• Corrosion-resistant 316L stainless steel construction (instead of standard steel) to withstand Jakarta's harsh air and water conditions
• Larger inlet screen to prevent impeller clogging—a common local challenge the client had faced
• Reinforced bearing housing with extra cooling fins to prevent overheating in tropical temperatures
• Quick-release panel design to simplify maintenance for the client's on-site team

The most critical step was guiding precise shaft alignment between the pump and motor. "Even minor misalignment causes vibration, noise, and premature wear," Li Wei explained. "We trained the client's technicians to use laser alignment tools, and we double-checked the alignment three times—cold, after 30 minutes of test operation, and the next morning—to ensure accuracy."

Tangible Results for the Client

Now that the commissioning is complete and the pump is operational, the client has already seen significant improvements. Previously, their old pump suffered frequent overheating and clogging, requiring 2-3 monthly production shutdowns for repairs. With the XJY pump and our technical support:

• The XJY system has run continuously for two weeks with zero performance issues
• Energy consumption has decreased by approximately 14%—client facility manager Mr. Surya noted, "I couldn't believe the difference when checking the meter"
• Maintenance checks are 60% faster, thanks to the quick-release design we recommended
• Wastewater handling efficiency has improved, helping the client meet local environmental standards without additional treatment costs

"We were initially concerned about integrating imported equipment," Mr. Surya shared during the final inspection. "But XJY's team didn't just supply the pump—they stayed to train our technicians until we were confident in daily operation and basic adjustments. That's the support we needed."

Strengthening Southeast Asia Technical Partnerships

This Jakarta project is the latest example of our technical support work in Southeast Asia. Over the past year, we've provided similar on-site guidance for XJY pump commissioning in Bangkok and Ho Chi Minh City, building a reputation for not just supplying quality equipment, but ensuring its optimal performance through expert support.

"Indonesia is a key market for us, but equipment supply alone isn't enough," said Zhang Hong, XJY PUMP's Southeast Asia Regional Director, who visited the site mid-project. "We work closely with local partners to understand their operational challenges—like Jakarta's monsoons or Surabaya's salty air—and provide tailored technical solutions. Last month, we also arranged for a local technician in Bandung to receive training at our facility, so they can provide timely support for XJY pumps locally."

Next, the team will provide remote technical support for a water treatment project in Surabaya next month, following up on pre-commissioning preparations and sharing insights from the Jakarta project to ensure smooth deployment.

Need Technical Support for XJY Pumps?

If you're using XJY PUMP equipment in challenging conditions—whether tropical heat, complex fluids, or tight timelines—our technical team is here to help. Contact us at sale@jyby.com or call our Jakarta office at + 86-13812181780. We offer on-site and remote guidance tailored to your operational needs.

About XJY PUMP

With over 30 years of experience, XJY PUMP specializes in manufacturing high-quality centrifugal pumps and providing professional technical support for industrial, municipal, and commercial applications. We don't just supply equipment—we partner with clients to ensure optimal performance through tailored guidance and after-sales support. XJY PUMP products are used in 12 countries across factories, water treatment plants, and industrial facilities, with 80% of clients continuing to choose our solutions for new projects. Headquartered in China, we maintain regional technical support networks in Southeast Asia, Africa, and Europe.